Congratulations: your new hire has signed the offer letter! Now the real work begins. Employee onboarding is the final step in the hiring process and one of the biggest keys to retaining this new hire. But it’s where many companies fall short—Gallup research shows that only 12% of employees strongly agree that their employers didContinue reading 
Rejecting job candidates is an inevitable part of an HR manager’s role, but it can be an uncomfortable and confronting experience for both the recruiter and the candidate. For this reason, many recruiters leave the rejection until the very last possible moment, which only creates more disappointment and frustration for rejected candidates. However, it isContinue reading
The best customer relationship management (CRM) systems allow you to move customers down your pipeline with ease. A CRM manages it all from a contact form sign-up to live chats that transition a lead to a paying customer. Some CRMs integrate perfectly with a WordPress site, making nurturing customer relationships through your site an evenContinue reading
Being able to stay in touch with your friends, family, and team while social distancing is incredibly important. Zoom and Google Hangouts gained mass popularity during the beginning of the pandemic, but you’ll still find plenty of people not on these platforms, especially outside of the US. It’s why there is a slight hesitation amongContinue reading
Salesforce is one of those rare jacks-of-all-trades that actually masters everything. There’s a lot you can do in a single platform for every facet of customer relationship management (CRM): sales, service, marketing, commerce, and IT. And it’s not just multifaceted—it’s highly customizable and built with best-in-class technology. That said, depending on your company’s size andContinue reading
Google Hangouts is a free-to-use conference call service I recommend. It’s one of the most straightforward call services to set up and takes minutes to get started with—all users need is a Gmail account, which is effectively most people. On the other hand, it doesn’t provide free users with any form of customer support, andContinue reading
Webex is a feature-rich video conferencing solution that lets you take your online meetings to new heights. It’s accessible, as you can start using it for free today with fullscreen video options for any device. While yes, there are widely known solutions out there like Zoom, Webex ensures your online calling, messaging, and meetings happenContinue reading
Microsoft Dynamics CRM gives you everything an enterprise business needs when it comes to customer relationship management software. It has excellent marketing and analytics features, though it lacks some of the basics. This software is made for people who already know Microsoft and don’t mind spending the extra time to get to know the platform.Continue reading
Sales dashboards are visual representations of your sales data. In theory, sales metrics are relatively straightforward—reps are either selling or they’re not. But as a sales manager or executive, you know that sales is actually much more complex than this. Businesses rely on data for strategic decision-making, and sales data is arguably the most important.Continue reading
There is no avoiding it–the best candidate for your open position is often already employed. And they may not be looking for a new job right now. Recruiting passive candidates does have more challenges than active candidate recruitment. After all, someone who is satisfied with their job won’t often apply for an open role justContinue reading
Choosing the right business structure for your new venture is a crucial decision. Many business owners lean toward two of the most popular options—LLCs and sole proprietorships. Each one has its fair share of benefits and drawbacks. The right one for you and your business will depend on several factors. You’ll need to consider thingsContinue reading
Today, payroll has become synonymous with number crunching. But there’s a lot more to it than that. While calculations are a significant part of payroll, you still need to understand the whole process. This includes setting up your business as an employer and paying your employees, tax agencies, and other applicable entities. For HR managers,Continue reading
Nowadays, posting a job on platforms such as LinkedIn can be a great way of attracting top talent. The problem is: you may not know how. And with literally hundreds of thousands of qualified professionals on LinkedIn, not knowing how to post your job there can mean missing out on the best potential candidates. Don’tContinue reading
Payroll means paying your employees. But, at the same time, it also involves selecting a payroll schedule, calculating salaries, wages, and taxes, and ensuring everything is done accurately and on time. When you’re running payroll, it can be easy to forget your compliance responsibilities governed by local, state, and federal law. Considering these regulations involvingContinue reading
Businesses have to follow labor and employment laws to ensure HR compliance. However, managing people according to these laws can be extremely challenging. All business owners and HR employees must clearly understand what HR compliance is and how to maintain it. You must know the nature of compliance and how to handle it throughout theContinue reading
