Outbound Interactive Voice Response (IVR) systems can send out reminders about appointments and prescription refills, deliver marketing messages, and confirm deliveries and shipments. But when you add Artificial Intelligence (AI) tools to the mix, you can improve call center efficiency, enhance customer engagement, nurture leads, and more. AI-powered outbound IVR …
10 Surprising Things You Can (and Can’t Do) With Outbound IVR Read More
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