Ok, well, I’m almost done with Fresh Store Builder (FSB – for short). I wanted it to work, I gave it a shot, and I’m sorry to say that I must now put this whole thing “on probation.” And, I do have to report my experience, including my complaints and my opinions about Fresh Store Builder to my readers. So, here’s a few of my complaints, as a customer, and my preliminary review.
I purchased this program a long while ago, so, yes, this Review is not based on Research, it’s based on my personal experience with this company and product.
While I’m not usually in the “keep paying” mode for this long without it paying back, I truly did want to give it a decent try before coming to my conclusions. So, yes, I did keep paying the membership. In fact, as of this writing, I am still a member of Fresh Store Builder. But, it may not be for too much longer. I think it’s time to warn others that, although Carey Baird comes across as a “nice guy” and all, being nice has little to do with running a business properly. I did want this to work, I truly did, but… it is what it is, and I have to share my opinions with my readers.
Here’s my story:
Fresh Store Builder is a membership program that allows users to build Amazon stores. It was marketed as being relatively easy, but, the user has to put in some time to go through the videos and training, etc. to get the site up and running. That’s all well and fine, any educational forum will provide the training.. or should, and yes, those who join do need to put in the effort to make things happen. That’s not the problem at all.
But, when I first joined, a long while ago, I do remember that Cary said if anyone gets stuck, that someone on his staff would be on the phone and walk us through some of the hurdles in setting up our first store. Well, that never happened. Yes, I was dealing with injuries, and yes, a lot of time has elapsed, but I just kept paying my membership thinking that I’d get around to it one of these days.
When I made the initial attempt to reach out last Fall, I was not offered any walk-through. So, apparently, that offer has long since expired. I get it. I should have followed through much earlier and called them on that claim a long while ago… That’s ok, I’ll deal with it and get my store up and running myself. But, I did have a nagging question in the back of my mind – why haven’t they reached out to me to see if anything was wrong, and to remind me that they were there for me?
Which Guide First?
Well, OK, time has progressed, and I became busy with “other” opportunities. I knew that I have been paying for FSB, and I knew that I really did have to either sit down and spend time learning this program or cancel because it was costing me money. But, the problem was, and remains to be, that their back-end dashboard is a bit confusing, and it requires a lot of time set aside to go through each and every little item, note, tid-bit, guide, and video. Maybe it’s not as bad as it looks. Maybe it’s oversimplified to the point of being redundant, I don’t know. All I know is that I don’t have a lot of time trying to read this or that little tidbit of information, or trying very hard to hear and understand Carey’s accent on a low volume training video. Sometimes, I did find myself replaying the video over and over again with all my volume controls up to 100% from time to time… and no, I’m not hard of hearing.
Anyway, back to the convoluted dashboard and instructions. As I went through the instructions, I did think that this was not as easy as it seemed. I did, at one point, get stuck with something, and I did have to write in for support. Not only did they not answer my questions, they did not show me where I was making the mistake never mind offer to “walk me through” until it was resolved. Their “support” person, instead, asked me for my password which allowed them to go in and install the code themselves – through the cPanel that, apparently, was not accessible to me. Nothing was explained, and no-one took the time to speak with me to help me understand. They took the easy way out, added the code themselves, and did not follow-up to make sure that I had my store up and running. Now, I know why…
Seeing that I was still dealing with injuries, and pain, I did let this go for a while longer. I figured I’d learn whatever I needed to learn in the future and my first priority was to get “something” up and running because, after all, I’m paying for it. I remember thinking that newbies aren’t going to like this very much – unless they truly do not wish to “learn” and would rather have something done for them without explanation. Obviously, to each his/her own, but, that’s not why I’m a customer of Fresh Store Builder (FSB). I truly did wish to learn this program, and I want to learn every aspect of many other programs as I become a fully immersed affiliate marketer. So, that was one “sticking point” that I decided to “shelve” for a while.
As mentioned, in the meantime, I have been busy with other programs such as Wealthy Affiliate and I have been learning more and more about Word Press. Word Press, for those who may not know is an open source interface that allows users to quickly build websites without knowing any html code. I have written about it before. WordPress is the basic foundation for a Wealthy Affiliate hosted site, and all their education teaches this throughout. Conversely, Fresh Store Builder is nothing like WordPress. FSB is a custom proprietary software program developed and built with the (stated) goal of providing an easy interface for people who want to put up Amazon niche store sites – quickly and easily. This is not to state that users cannot put up Amazon stores on WordPress, quite the contrary. Users can definitely put up websites or mini-niche sites using WordPress especially if following the Courses available through Wealthy Affiliate. But, I had heard about FSB, I bought FSB, and I wanted to learn if there was truly an easier or quicker way to have Amazon stores up and running by using this software.
So, OK, I purchased the License for FSB (way back when), and I purchased the “special offer” to include the hosting. FSB doesn’t “host” the sites, users have to pay additional hosting through “another” provider, or the one that Fresh Store Builder recommends: Fresh Website Hosting. Again, I only recently began focusing more attention to FSB because, after all, I am paying $57 a month for basically nothing, at this point. I really do have to get some of these sites up and running to generate some income, make it pay for itself, and provide me with a profit. …At least, that was the plan…
Unfortunately, and, as mentioned, I did not find this as easy as it sounds, and, I’m no “newbie.” Seeing that I sometimes have difficulty in understanding the instructions or the videos, I can only imagine what newbies are thinking. So, Ok, I have decided to muddle through and put in even more time to get through it. I need to get something up and running – the sooner, the better.
At this point, I believe I’m now at the point that I only need to add some pages to my first site, http://GarbMart.com, before I publish it. Do I understand everything, no, but I was hoping that I’d learn this program in time. Up until today, I fully planned to publish this site just to see how it actually performs. But, ambivalence remains, so, more on that later…
In the meantime, and while I was thinking about the page content I’d be writing, and seeing that I bought the ‘unlimited hosting” during the original offer, I thought I’d also add another domain to my list of “licensed” sites. So, I added my domain: http://TheWeddingBelleBoutique.com. Unfortunately, once I did that, I didn’t receive any information about how to log into that newer site. So, “deja-vu” has struck again, and I had to write to support – again…
Here is a string of emails (cut and pasted) to show the sequence of communications sent between me and “Support.” I’ve deleted some of the “Auto Responses” from the Ticket system to help reduce the content. Please understand that my previous emails with Support did not go smoothly either, and yes, my frustration and dismay with “Support” has grown. So, these emails pick up where I had left off with them in my previous attempts to resolve issues.
Complaints and Support Tickets:
Complaint #1:
To: Fresh Website Hosting Support
Date: Thu, May 26, 2016
[#IDF-127-82412]: Fresh Store Hosting???
From: Toni N:Hello, I have written in before, and never really understood the responses. I’ve been quite busy with other things, and never had the chance to follow up. I purchased FSB back on 10/31/2014, and I also purchased the Hosting that I thought I needed on 11/3/2014. I have been paying for this hosting since 2014, and I still don’t have any sites up and running.
I’ve had it.
Either I get a response that fully explains the Hosting package, or I cancel everything and write about my experience with FSB. I’ve been through some major injuries, and yes, it took this long to get to the bottom of this.
I WANT TO KNOW WHY I’VE BEEN PAYING FOR HOSTING, BUT EVERY TIME I CONTACT CUSTOMER SERVICE, THEY TELL ME I HAVE TO GET HOSTING????????? What have I been paying for since 2014????????????? Why do I need to purchase MORE Hosting, when I already purchased it and pay way too much already? ???????
If I don’t need the “managed hosting,” which I don’t even know what that is anymore because it’s not fully explained anywhere, and I can host this software elsewhere, I’d rather do that anyway. $57/month is way too much for hosting. In fact, it’s absolutely RIDICULOUS! And, it’s going to stop.
Please respond.
Thanks.
TN
______________
Subject: [#IDF-127-82412]: Fresh Store Hosting???
From: Fresh Website Hosting Support <support@freshwebsitehosting.com>
Date: Thu, May 26, 2016 10:43 pm
To: <Toni N>
Hi there,
I’m sorry about that.
The last time you sent a ticket was in September and I installed the script for you for your store:
Your store login details are:
http://garbmart.com/XYZ/user/login/
shopdmin <— (Yes, Support provided an INCORRECT Log-in Name)
XXXXX (Password Removed)
You are paying for the unlimited hosting and unlimited managed which is the 1 click option. That means you can install and upgrade all of your stores with the 1 Click icon.
If you do not want this hosting package, you can login to your hosting account and choose the option to Upgrade/Downgrade.
Our lowest package is $8 a month. That gives you 5GB of bandwidth and space for 3 addon domains.
If you think that you’ll only create 1-3 stores, the Iced Water package will be good for you. It will mean that you won’t have the Managed (1 Click Option) but we have guides on how to install the script manually.
You need hosting in order to host your domains. You can’t install the script to a domain without having a hosting account.
I’m sorry again for all the confusion and inconvenience this has caused.
Kind Regards,
Amra
_________________
Date: Fri, May 27, 2016
Subject: RE: [IDF-127-82412] Fresh Store Hosting???
From: Toni N
I’m trying to find out why I was told to purchase additional hosting? In addition to the package I’m already paying for. …My hosting is included with the package I’m already paying for – right?
If so, then I only need to point my additional site’s Name Servers – right?
Response:
Search Results > Message Detail
Entire thread
Subject:
[#IDF-127-82412]: Fresh Store Hosting???
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Mon, May 30, 2016 3:29 pm
To: <Toni N>
Hi Toni,
I’m sorry for the confusion.
Your hosting account shows active but that you’re paying $0 a month.
Please provide me with an invoice so that I may see that you’re paying the $57.
If it’s too much you can downgrade your package to $8 a month which gives you 5GB of bandwidth and 3 addon domains to your account.
You would make this change through your hosting account.
If you have a domain that you’re hosting somewhere else, you can change the name servers to ours and add the domain to your account.
Our name servers are:
dns1.freshwebservers.com
dns2.freshwebservers.com
dns3.freshwebservers.com
dns4.freshwebservers.com
Kind Regards,
Amra
________________
Subject:
RE: [#IDF-127-82412]: Fresh Store Hosting???From:
<Toni N>
Date: Mon, May 30, 2016 8:02 pm
To: support@freshwebsitehosting.comI’m all set, thanks. Someone else helped me out, and yes, I am paying $57/mo on a special deal that I purchased a long while ago. If you change anything, it will screw up the special promotion from when it was first launched.
To sum up, I’m all set now, and yes, I re-pointed my domain name servers.
Thank you,
-Toni N
________________
Complaint #2:
New Ticket:
Subject:
[#VRN-130-39056]: Website Log-in Info
From:
Fresh Store Builder <help@freshstorebuilder.com> (Add as Preferred Sender)
Date: Mon, May 30, 2016 10:10 pm
To: <Toni N>
Toni N,
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.
Ticket ID: VRN-130-39056
Subject: Website Log-in Info
Department: General Inquiries
Type: Issue
Status: Open
Priority: Normal
You can check the status of or update this ticket online at: https://freshhelpdesk.com/Tickets/Ticket/View/VRN-130-39056
Kind regards,
Fresh Store Builder
—
Ticket summary: Toni N:Recently, I had to get my store log-in details from support. I can now get into “GarbMart.com.” I recently created another store, but never received the log in details. Isn’t this supposed to be sent automatically??? Why do I need to keep writing into support???
Please send log in details for my store:
TheWeddingBelleBoutique.com. I have no info in creating that store. …Please advise.
Thanks,
TN
_______________
Response from FSB:
Subject:
[#VRN-130-39056]: Website Log-in Info
From:
Amra <help@freshstorebuilder.com> (Add as Preferred Sender)
Date: Mon, May 30, 2016 11:26 pm
To: <Toni N>
Hi there,
I’m sorry about that.
When you install the script Step 2 of the install is to create a user and password for your store.
if you forgot what you created you can reset your password in your cPanel.
Please go to phpMyAdmin and look for the right store database. In there look for the folder Users.
Once in Users you will see the username and the generated key for the password. You will need to generate another key for your new password.
I used http://md5hashgenerator.com/ to generate my passwords. Once you have generated a new key you will replace it over the old one.
That is how you can change your freshadmin password.
Kind Regards,
Amra
____________________
New Ticket:
Subject:
[#YDT-198-44840]: Adding another store
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Mon, May 30, 2016 11:46 pm
To: <Toni N>
Toni N,
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.
Ticket ID: YDT-198-44840
Subject: Adding another store
Department: Fresh Website Hosting
Type: Issue
Status: Open
Priority: Normal
You can check the status of or update this ticket online at: https://freshhelpdesk.com/Tickets/Ticket/View/YDT-198-44840
Kind regards,
Fresh Store Builder
—
Ticket summary: Toni N:This is insane! I log into my Fresh Storebuilder, and add a new store there. Then, I log into Fresh Hosting, and I see my other store: “GarbMart.com,” but no where do I see any link to add a new store! This is frustrating, and it sure isn’t easy. Where’s this “one click” thing??? How do I add another store to my unlimited Hosting plan???? Where’s the link????
..honestly, I don’t know who designed this, but this is not designed from an end user’s perspective, that’s for sure.
I would like to add “TheWeddingBelleBoutique.com” to my account, and I guess I’ll keep writing in to add sites until someone puts an easy to add new store link somewhere.
Thanks,
TN
___________________________
My Response to FSB:
Subject:
RE: [#VRN-130-39056]: Website Log-in Info
From:
<Toni N>
Date: Tue, May 31, 2016 1:26 am
To: help@freshstorebuilder.com
I cannot get into my cPanel.
-Toni N
_________________
Subject:
[#YDT-198-44840]: Adding another store
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Tue, May 31, 2016 4:54 pm
To: <Toni N>
Hi Toni,
I’m so sorry for the frustration.
You will add your new store by going to your cPanel and adding in Addon Domains.
Once you’ve added it to your addon domains you will be able to see the domain on your 1 Click option.
I see that the domain http://whois.domaintools.com/theweddingbelleboutique.com has our name servers so once you add it into your Domains–>Addon Domains in cPanel you will be able to use it without any issues.
I’m sorry again for the frustration this has caused.
Kind Regards,
Amra
___________________
My Response to FSB:
Subject:
RE: [#YDT-198-44840]: Adding another store
From:
<Toni N>
Date: Tue, May 31, 2016 8:48 pm
To: support@freshwebsitehosting.com
Once again, and with regard to my “other ticket,” [#VRN-130-39056]: I cannot get into my cPanel.
-Toni N
____________________
New Ticket:
Subject:
[#HMW-805-99327]: Third time.
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Thu, Jun 02, 2016 3:19 am
To: <Toni N>
Toni N,
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.
Ticket ID: HMW-805-99327
Subject: Third time.
Department: Fresh Website Hosting
Type: Issue
Status: Open
Priority: Normal
You can check the status of or update this ticket online at: https://freshhelpdesk.com/Tickets/Ticket/View/HMW-805-99327
Kind regards,
Fresh Store Builder
—
Ticket summary: Toni N:This is my third and last time I will respond to the support email. Seeing that no-one is looking at their e-mail to help them realize that the situation is STILL UNRESOLVED, I am sending this new ticket. You can read my previous responses within the email correspondence below:
***********************
2nd Response:
Sent Items > Message Detail
Subject:
RE: [#YDT-198-44840]: Adding another store
From:
<Toni N>
Date: Tue, May 31, 2016 8:48 pm
To: support@freshwebsitehosting.comOnce again, and with regard to my “other ticket,” [#VRN-130-39056]: I cannot get into my cPanel.
-Toni N
——– Original Message ——–
Subject: [#YDT-198-44840]: Adding another store
From: Fresh Website Hosting Support <support@freshwebsitehosting.com>
Date: Tue, May 31, 2016 4:54 pm
To: <Toni N>Hi Toni,
I’m so sorry for the frustration.
You will add your new store by going to your cPanel and adding in Addon Domains.
Once you’ve added it to your addon domains you will be able to see the domain on your 1 Click option.
I see that the domain http://whois.domaintools.com/theweddingbelleboutique.com has our name servers so once you add it into your Domains–>Addon Domains in cPanel you will be able to use it without any issues.
I’m sorry again for the frustration this has caused.
Kind Regards,
AmraTicket Details
Ticket ID: YDT-198-44840
Department: Fresh Website Hosting
Type: Issue
Status: Waiting Response
Priority: NormalHelpdesk: https://freshhelpdesk.com/FWH
*********************************
1st Response:
Sent Items > Message Detail
Subject:
RE: [#VRN-130-39056]: Website Log-in Info
From:
<Toni N>
Date: Tue, May 31, 2016 1:26 am
To: help@freshstorebuilder.comI cannot get into my cPanel.
-Toni N
——– Original Message ——–
Subject: [#VRN-130-39056]: Website Log-in Info
From: Amra Hajric <help@freshstorebuilder.com>
Date: Mon, May 30, 2016 11:26 pm
To: <Toni N>Hi there,
I’m sorry about that.
When you install the script Step 2 of the install is to create a user and password for your store.
if you forgot what you created you can reset your password in your cPanel.
Please go to phpMyAdmin and look for the right store database. In there look for the folder Users.
Once in Users you will see the username and the generated key for the password. You will need to generate another key for your new password.
I used http://md5hashgenerator.com/ to generate my passwords. Once you have generated a new key you will replace it over the old one.
That is how you can change your freshadmin password.
Kind Regards,
AmraTicket Details
Ticket ID: VRN-130-39056
Department: General Inquiries
Type: Issue
Status: Waiting Response
Priority: NormalHelpdesk: https://freshhelpdesk.com
**************************
How many times do I need to type in: I CANNOT GET INTO MY CPANEL – BEFORE SOMEONE COMPREHENDS?
________________________
Subject:
[#HMW-805-99327]: Third time.
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Thu, Jun 02, 2016 3:19 am
To: <Toni N>
Toni N,
Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.
Ticket ID: HMW-805-99327
Subject: Third time.
Department: Fresh Website Hosting
Type: Issue
Status: Open
Priority: Normal
You can check the status of or update this ticket online at: https://freshhelpdesk.com/Tickets/Ticket/View/HMW-805-99327
Kind regards,
Fresh Store Builder
Subject:
[#HMW-805-99327]: Third time.
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Thu, Jun 02, 2016 7:20 pm
To: <Toni N>
Hi Toni,
I’m so sorry about that.
Your cPanel login details are:
https://servernameXYZ
user name
password
Please let me know if you’re able to login using those details.
Kind Regards,
Amra
__________________
Subject:
[#YDT-198-44840]: Adding another store
From:
Fresh Website Hosting Support <support@freshwebsitehosting.com> (Add as Preferred Sender)
Date: Thu, Jun 02, 2016 7:21 pm
To: <Toni N>
Hi Toni,
I’m so sorry about that.
Your cPanel login details are:
https://servernameXYZ
user name
password
Please let me know if you’re able to login using those details.
Kind Regards,
Amra
_______________
Subject:
[#VRN-130-39056]: Website Log-in Info
From:
Amra Hajric <help@freshstorebuilder.com> (Add as Preferred Sender)
Date: Thu, Jun 02, 2016 7:21 pm
To: <Toni N>
Hi Toni,
I’m so sorry about that.
Your cPanel login details are:
https://servernameXYZ
user name
password
Please let me know if you’re able to login using those details.
Kind Regards,
Amra
__________________
Complaint #3:
Well, if you’re wondering whether I finally did get into my cPanel, the answer is yes, and because of that, I’ve now realized another part of the same problem. It was never really explained anywhere that users will be going through their “First” store’s placeholder on the FSB server, and that by “registering” your stores on FSB, that registration does not, in any way, link to your “Hosting” account. “Support” never addressed it, and it was never explained in the Quick Set-up Guide or any of the videos prior to purchasing this product or purchasing the hosting account. I had no idea that you have to go through your First Store’s cPanel to “add on” a new store! If this “first store placeholder” had been clearly explained, I probably would have caught on much quicker that in order to “create” a second store, you have to log-in to the first store’s cPanel in your hosting account – you know, the one that I could not get into…
So, I was mistakenly thinking that each store would have its own placeholder on the server which perpetuated the problem I was having with Support. This set-up is quite unusual as I have other hosted sites, elsewhere, where each site has it’s own placeholder under it’s own file name – even on shared IP addresses. So, no, this never occurred to me that the first store is being used as sort of a file hub where ALL of your stores will reside. (In addition to that, I guess I’m totally and happily spoiled by Wealthy Affiliate which educates AND hosts your sites all from one convenient location!) Knowing this now, I also question the practice. Is this a “cost” issue on behalf of FSB? Are they trying to save money, server space, or something? I don’t know, but I do find this unusual, and I wonder how sharing not only server space or shared IP addresses, but index files, and forwarding additional stores into sub-domain folders of the “main” store will affect each “separate” store in terms of loading time for the home page, relay, and search engine optimization. If any readers are more sophisticated and knowledgeable on this matter, I’d appreciate your input.
Complaint #4:
There seems to be no other way to report dissatisfaction with Support or to reach another “rep” when you are not receiving adequate responses from your assigned Support rep. As mentioned, I had a similar inadequate “back and forth” communication in the past with “Support.” From my standpoint, and knowing that I went through this type of communication previously with “Support,” I am not at all happy with FSB Support. Support – adequate and full support – should be provided for all customers, not just those who have paid some sort of extra fee – which, apparently, is the case with FSB. And yes, that’s another “turn-off.” It is my opinion that this company is either overwhelmed and it’s normal to give out glib half-assed and/or incorrect responses to “regular” customers who haven’t paid the extra fee, or they truly do not wish to take the time to comprehend what you’re asking, or they truly don’t comprehend what you’re asking and you have to keep pressing them for a correct response. It took THREE times for my support person to realize that I “could not get into my cPanel!” That is just plain unacceptable, and no, I will not be paying “extra” for support that should be provided in the first place. No matter what the cause, or how “nice” someone seems to be, or comes across, this is business. Support is lacking, and this fact, based on my experience, will not serve this company well.
Recent Research:
While I was going through all this frustration, miscommunication, and putting up with Support answering things I did not ask, providing incorrect responses, or just plain bypassing my exact problem, I have done more research on FSB, and the results are not at all “pretty.”
You can read other reviews here: http://freshstorebuilder-review.com/
And, here is another article I’ve come across and no, it’s not pretty at all: http://www.blackhatworld.com/seo/the-ultimate-amazon-thread-mark-2-q-a-good-bad.523869/page-17#post-5259104
There are some extremely disconcerting and serious accusations. However, seeing that I am a pretty fair person, and I wish to provide information based on my experiences more often than on research, I cannot really address the concerns raised by others in this post. I can only provide the resource information for my readers so that they may exercise caution if contemplating purchasing FSB.
Alternatively, after reading these articles, and knowing my site was “not published,” by me, anyway, I have been wondering how and why I could bring up my site. I have been able to visit my store site for a long while now. Only until today, after I just checked it again as I write this post, I find that it’s status has now become “unavailable.” So, yes, it’s strange that my site was “live” up until the 16th and without me actually clicking the “publish” button. I can only wonder if there were any sales during the time it was live…
Current Status: Probation
At this point, I have since re-pointed my Wedding site away from FSB. I have decided to wait and see how FSB plays out with just the one site, and I want to know how it compares to another program that I am currently evaluating. Further, I am also ambivalent about publishing my store and remaining with this company even for a short while. But, seeing that I have put in a lot of time trying to understand the program, and I have paid a lot of money with zero return, I have decided to go ahead and publish it. I will give it a little “probationary” time to see whether this program actually generates any sales, whether I suspect any more suspicious activity, and whether I come across any more glitches or poor experiences with “Support.” I want to also give it a fair shot, despite what I’ve read, and I will be comparing it to other programs out there – for my readers. I will report my findings in my Fresh Store Builder Full and Honest Review article in a few months from now. So, I hope that you please do check back for more information on Fresh Store Builder, and please feel free to ask any questions or post concerns below.
To Your Wealth!
Mike
Wow, what an ordeal! Poor customer service drives me crazy. And this is one of the most comprehensive reviews I think I’ve ever read. Looking forward to reading your final review a few months from now.
MsMoneyHoney
Hi Mike,
Yes, and there was one previously as well – which I didn’t write about. If they don’t clean up their act, this company/product won’t last long as more and more reviews come out.
Thanks for stopping by!
~MMH
Hillary
OMG what a nightmare!!!! This is horrible-there is nothing more i hate than poor customer service!! You warned them LOL!
MsMoneyHoney
I did! I did! …And, it happened before! Sorry for the length, but… I thought it best to publish the whole damn thing. Thanks for reading it, and thanks for your comment too!
~MMH
Mohammad Makki
Wow, this is among the most in-depth reviews I’ve ever read! Great job!
It sucks that you couldn’t solve your problem. These ready-made services are generally bad news. I would just start my Amazon store from scratch. At least then I’d be responsible for errors.
It seems products like these only look at customers as income, not as people.
Amazing review!
MsMoneyHoney
Well, yes, I agree! But, then, oh what fun I’ll have if the product doesn’t do what it said it would, and I follow up with my final review! …I simply MUST wait it out and see! lol… Thanks for your visit and your input – I appreciate it!