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2020: A Year in Review

December 18, 2020 by Matthew Gartland Leave a Comment

Here’s what 2020 has meant to the SPI Media team, and what we’re looking forward to next year.
The post 2020: A Year in Review appeared first on Smart Passive Income.

How Sam Priestley, the “Lazy Entrepreneur,” Climbed the Staircase of Success

May 7, 2018 by Pat Flynn Leave a Comment

Welcome to our second SPI community member feature! On our SPI Facebook Group, we have over 40,000 amazing entrepreneurs across all stages of business, and I wanted to start highlighting some of the amazing work the community members are doing with the…

Call Blocking Done Right (The First Time)
If you’re getting unwanted calls from people and numbers you don’t recognize or wish to hear from, call blocking is the answer you’ve been waiting for. Whether it’s relentless spam, overzealous agents, persistent recruiters, or someon... The post Call Blocking Done Right (The First Time) first appeared on Build Passive Income & Wealth.
What Your Average Call Duration Says About Your Team
Data makes the world go round, but without proper context, it can only tell a small part of the story. At a call center, for example, the average time that agents spend on calls tells you very little about the success of those calls. If the calls... The post What Your Average Call Duration Says […]
10 Signs to Know You’re Ready for Cloud IVR (+How to Use It)
A cloud IVR (interactive voice response) system is a call center solution that combines automated voice prompts with integrated features like payment systems and access to live agents. As cloud computing has moved from niche to mainstream, most IVR ope... The post 10 Signs to Know You’re Ready for Cloud IVR (+How to Use It) […]

Build Passive Income & Wealth

2020: A Year in Review

How Sam Priestley, the “Lazy Entrepreneur,” Climbed the Staircase of Success

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