If you were born before the internet, you may remember when marketing and sales practices involved hiring an army of …
5 Types of Call Center Dialers and When To Use Each Read More »
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As the name suggests, shortcodes are small bits of programming code that perform specific functions with minimal effort. They simplify …
WooCommerce Shortcodes: Design Online Store Pages In Seconds Read More »
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CPaaS, short for Communication Platform as a Service (CPaaS), is a cloud-based platform that enables developers to integrate real-time communication …
CPaaS: The Complete Beginner’s Guide Read More »
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The technical details of recording a call on an Android phone are relatively easy to grasp, but there’s more to …
How To (Legally) Record A Phone Call On Android – Sort of Read More »
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The only thing you need to crank up those call center sales is speed. And it’s not just us saying …
Out of 6 Ways to Boost Call Center Sales, You Only Need This Read More »
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Do Not Call (DNC) scrubbing is the step telemarketers take to cross-reference their call lists with the Federal Trade Commission’s …
How to Avoid FTC Fines with DNC Scrubbing Read More »
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A call path is a dedicated route for a single phone call within a network. It’s what connects your call …
Call Paths and How They Impact Your Phone System Read More »
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A call flow is a blueprint for the ultimate customer service experience for your call center. It creates a structured …
Create a Perfect Call Flow with this Step-by-Step Process Read More »
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Few lines of text can take your website traffic to new heights the way that meta descriptions can. Maxing out …
12 Real Meta Description Examples From Page 1 Results Read More »
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Call masking is a communication feature that conceals your actual phone number by displaying a different number during calls. For …
Is Call Masking Essential? Yes, Use it for These 7 Reasons Read More »
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If you’re new to the world of call center operations and are looking to up your game as a call …
How To Become A Good Call Center Agent In Your First Month Read More »
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Marketing is essential for growing businesses, but it often strains tight budgets. If you’re looking for a platform to handle …
EngageBay Review Read More »
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Tax compliance is a challenging task for any business to manage, let alone multinationals or people who have to deal …
Quaderno Review Read More »
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The internet is a marvel that works because of the sprawling set of dispersed infrastructure supporting it. The system is …
The Beginner’s Guide to Types of DNS Records Read More »
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HTML buttons may be simple, but they’re the fulcrum of web interactivity. Users often need to click a button to …
How to Make HTML Buttons the Easy Way Read More »
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