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SPI 310: The Secret to Superfans in Two Words

March 21, 2018 by Pat Flynn Leave a Comment

What exactly is a superfan? Glad you asked! Today I’m offering some tips and blueprints for building a thriving community of superfans who will boost your online business to the next level.
I also have two guests toward the end of this episode—Ma…

Is SPI Better Than Business School? 9 Lessons One Reader Used to Grow His Business

March 5, 2018 by Pat Flynn Leave a Comment

Welcome to our first of (hopefully) many SPI community member features! On our SPI Facebook Group, we have over 30,000 amazing entrepreneurs across all stages of business, and I wanted to start highlighting some of the amazing work the community member…

Call Blocking Done Right (The First Time)
If you’re getting unwanted calls from people and numbers you don’t recognize or wish to hear from, call blocking is the answer you’ve been waiting for. Whether it’s relentless spam, overzealous agents, persistent recruiters, or someon... The post Call Blocking Done Right (The First Time) first appeared on Build Passive Income & Wealth.
What Your Average Call Duration Says About Your Team
Data makes the world go round, but without proper context, it can only tell a small part of the story. At a call center, for example, the average time that agents spend on calls tells you very little about the success of those calls. If the calls... The post What Your Average Call Duration Says […]
10 Signs to Know You’re Ready for Cloud IVR (+How to Use It)
A cloud IVR (interactive voice response) system is a call center solution that combines automated voice prompts with integrated features like payment systems and access to live agents. As cloud computing has moved from niche to mainstream, most IVR ope... The post 10 Signs to Know You’re Ready for Cloud IVR (+How to Use It) […]

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SPI 310: The Secret to Superfans in Two Words

Is SPI Better Than Business School? 9 Lessons One Reader Used to Grow His Business

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