Want to jump straight to the answer? The best customer service software for most people is Gorgias or Freshdesk. Good …
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You may offer high-end products with the lowest price on the web, but that doesn’t necessarily guarantee conversions or customer loyalty. There is a lot of competition out there, not just from Amazon but also smaller boutique sites that offer similar products. Customer experience is what sets you apart. It is the sum of allContinue reading 
How are you currently communicating with your customers? If calling, emailing, or submitting a form on your website are the only means for your customers to reach you, you need to get with the times and make some changes. Offering live chat on your website is a better way to provide customer service. According toContinue reading
