Multichannel Contact Center Starter Guide: Learn the Basics

Set up your multichannel contact center with Nextiva, a cloud-based option that provides easy access to remote IT and customer support teams. Sign up now and get 30% off on all plans.  Effective customer service involves multiple touchpoints, including voice, social media, SMS, and web. Case in point—customers will engage with three to five differentContinue reading

Applicant Tracking System Starter Guide: Learn the Basics

Streamline your recruiting process today with BambooHR, an intuitive, all-in-one HR software that seamlessly combines application tracking and HR management capabilities. Sign up for a free trial today and try out BambooHR risk-free for seven days.  The typical recruiting process has multiple moving parts, including updating job specifications, preparing recruitment material, sourcing and attracting candidates,Continue reading

Paycom Review

Paycom is a payroll and HR technology provider focusing on user experience, ease of implementation, and employee-managed data. Founded at the inception of the dot-com bubble in 1998, it’s considered one of the first fully online payroll companies. Paycom’s payroll software has several easy-to-use yet powerful tools that streamline payroll processing and help eliminate errors.Continue reading

Compare the Best Business Text Messaging Services

Our recommendation for the best business text messaging service is SimpleTexting because of its versatility, reliability, ease of use, and fair pricing. Start your 14-day free trial today. With consumers bombarded with dozens of promotional emails on a daily basis, it’s become increasingly difficult for organizations to reach their audience. Emails get ignored, deleted, orContinue reading

Accurate Background Check Review

Accurate is a comprehensive employee background check solution. It provides criminal background checks, drug and health screenings, monitoring services, and …
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Employee Scheduling Issues Starter Guide: Learn the Basics

Employee scheduling issues can be a nightmare for managers and team members alike. Besides the obvious negative impact on workplace productivity and morale, it’s also one of the main reasons employees quit. If you want your business to continue running smoothly and prosperously in the long run, managing employee scheduling problems should be our topContinue reading

Patriot Software Review

Patriot is an online payroll and accounting software company founded in 2002. The company had humble beginnings, but today Patriot positions itself as one of the simplest and most affordable payroll and accounting software available to American businesses. It specializes in HR management, time and attendance, accounting, and payroll management. Patriot is an ideal softwareContinue reading

Continuous Learning Culture Starter Guide: Learn the Basics

Peter Drucker famously said, “Learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.”  Nurturing a continuous learning culture is a prerequisite to an agile and flexible organization. It’s a culture where employees are continually striving to increase knowledge, competence, innovation, and performance.Continue reading

Employee Benefits Packages Starter Guide: Learn the Basics

Create employee benefits packages that attract top talent with Gusto, an all-in-one payroll, benefits, and human resource management software with licensed advisors to help craft the perfect packages for your business. For a limited time, save 25% for the first six months on the Gusto Plus plan.  Many employers think about the downside of offeringContinue reading

Employee Training KPIs Starter Guide: Learn the Basics

Hiring the right candidates for your open positions is only half the battle—new employees still need to be trained on company procedures and how to do their job. And companies need to execute this effectively. Poor training programs result in lower morale among workers, higher turnover rates, and decreased productivity. In order to make sureContinue reading

Cost of Employee Turnover Starter Guide: Learn the Basics

Employee turnover is the process of replacing one employee with another.  When someone quits their job, and then someone new is hired to fill that role, that’s turnover. Generally speaking, if companies have lots of turnover, it’s seen as negative because it means employees aren’t happy or there is a management issue.  Low turnover meansContinue reading