Best Automated Answering Services For Small Businesses

Want to jump straight to the answer? The best automated answering service for most small businesses is VoiceNation or SAS. Small businesses have limited time, and answering customer calls yourself takes your attention away from actually running the business. The problem is that diverting calls to voicemail often gives off the wrong impression. Automated answeringContinue reading

The Essential Guide to SMS Marketing Strategies

Companies use SMS (short messaging service) to have two-way texting conversations with their customers. Texting is a powerful tool, yet SMS marketing strategies often fail because texting gets treated like “just another channel.” It’s not. Texting with a customer is personal, immediate, and disruptive. These can all be good factors, but only if you haveContinue reading