As the name implies, auto dialer software automatically dials numbers from a contact list. When the call gets answered, the software connects the call receiver to an agent or recorded message. Auto dialing software is most commonly used for cold calling sales. With that said, it has a wide range of additional use cases forContinue reading 
Live chat software has become an increasingly popular customer service solution for websites across all industries. From lead generation to sales support, troubleshooting, and general inquiries, the use cases for live chat are seemingly endless. People are always looking for an immediate response. Phone calls with long wait times, email support, and other communication methodsContinue reading
Business security must be a top priority for any business with a physical presence. Unfortunately, a simple locked door won’t always be enough to keep out intruders and criminals in today’s day and age. The best business security systems can help detect and prevent theft, vandalism, trespassing, and more. Upon installation, a security system willContinue reading
You can grow your blog in two ways: Get more traffic. Do more with the traffic you have. In my opinion, you should do both even though most people focus on the first option. Those bloggers don’t realize they’re losing a large chunk of their traffic before it even has a chance to convert. OneContinue reading
Computerized maintenance management software—better known as CMMS—helps simplify the maintenance operations for various organizations. The software typically has functionalities for things like work order management, asset management, equipment management, and predictive maintenance. By leveraging this technology, businesses can maximize the lifespan and run-time of equipment while improving the efficiency of the maintenance process. Buildings, facilities,Continue reading
Business Process Management (BPM) software helps businesses streamline operations to increase efficiency and productivity. The software allows organizations to map out workflows and automate critical processes. BPM software is not the same as project management software. Project management has a defined start and end date with specific objectives to accomplish within a certain time frame.Continue reading
As the name implies, data visualization tools help you take raw data and turn it into something visually appealing. The benefits and use cases for data visualization are plentiful. Businesses can use data visualization to analyze complex data. Rather than scanning large data queries and complex reports, you can leverage data visualization software to createContinue reading
Agile project management has become increasingly popular over the last decade or so. While this project management methodology was initially created for software development teams, the principles can be applied to any large-scale project across any industry. Traditional project management is rigid. It follows a linear path and offers little to no room for makingContinue reading
Agile project management has become increasingly popular over the last decade or so. While this project management methodology was initially created for software development teams, the principles can be applied to any large-scale project across any industry. Traditional project management is rigid. It follows a linear path and offers little to no room for makingContinue reading
From startups to Fortune 500s, every business needs to leverage digital marketing in today’s day and age. But sometimes, you’ll need a little guidance with your digital marketing strategy. Whether you’re unsatisfied with your existing plan, need help with a new campaign, or just want some consultancy, a digital marketing agency can provide you withContinue reading
Studies show that retirement plans are a benefit the vast majority of employees want. In fact, 81 percent of workers say they would like it if their employer enrolled them in a 401(k) automatically. Despite this, a mere 22 percent of employers actually do so. So what accounts for the disconnect? In many cases, businessContinue reading
A good practice management software can turn an inefficient medical practice into a great one. After all, your focus is to help patients feel better, enhance their quality of life, and improve their health. But to do that, you need to also track appointments, stay on top of billing, stay in contact with patients, andContinue reading
No matter what type of business you run, you need to prioritize customer support. That means giving customers the option to contact you through multiple methods—including the phone. But managing a call center on your own can be a challenge. Running an in-house call center is usually costly and labor-intensive. This is especially true forContinue reading
Call center services are crucial to any type of business. Not only does it show you prioritize your customer support, it gives your customers multiple ways to contact your business. But managing a call center on your own can be a challenge. In-house call centers are usually costly and labor-intensive. This is especially true forContinue reading
Customers are the lifeblood of any business. That’s why customer relationship management (CRM) tools have become so popular. CRM software improves sales log communication, lead management, and even helps with marketing campaigns. Historically, CRM software was only used by large businesses and enterprises. But today, CRM has evolved to fit the needs of all organizations,Continue reading
