Keep track of your call center KPIs and metrics with Nextiva, using its advanced built-in analytics, dashboard, and reports that provide in-depth insights into call performance. You can get a 30% discount on all plans when you get started today. Tracking call center key performance indicators (KPIs) simplifies measuring call center efficiency. These KPIs areContinue reading 
Have you ever been in the middle of an important call when suddenly the line goes dead? Dropped calls are an annoying and sometimes costly reality for many mobile phone owners and businesses. But what are dropped calls, why do they happen, and how can you prevent them from occurring in the future? Let’s takeContinue reading
Set up your multichannel contact center with Nextiva, a cloud-based option that provides easy access to remote IT and customer support teams. Sign up now and get 30% off on all plans. Effective customer service involves multiple touchpoints, including voice, social media, SMS, and web. Case in point—customers will engage with three to five differentContinue reading
Our recommendation for the best business text messaging service is SimpleTexting because of its versatility, reliability, ease of use, and fair pricing. Start your 14-day free trial today. With consumers bombarded with dozens of promotional emails on a daily basis, it’s become increasingly difficult for organizations to reach their audience. Emails get ignored, deleted, orContinue reading
Our recommendation for most people is Toast because it offers the best value of all the POS systems for food trucks. For a single-location restaurant, you can immediately get their starter kit for $0 per month. The Quick Sprout research team used all available resources to collect data, spent days analyzing data, crunched numbers, testedContinue reading
Our recommendation for the best salon POS system is Square POS because it’s user-friendly and intuitive and offers several excellent features, like automated messaging tools and social media integration, to help you grow your business. Start your 30-day free trial today! Beauticians, hairdressers, aestheticians, manicurists, and massage therapists need a full-fledged, professional system to organizeContinue reading
Toast is our recommendation as the best bar POS system due to its versatility and simplicity for both customers and bar staff. Get a free demo now for a customized walkthrough of Toast. Bars and restaurants have unique needs compared to other types of businesses. They must be able to efficiently track inventory for allContinue reading
Our recommendation for the best iPad POS system is TouchBistro for its feature-rich core plans, transparent pricing, and terrific customer loyalty add-ons. Book a free demo today. Android tablets are reasonably popular for POS systems. However, iPads dominate the mobile POS space for multiple reasons. If nothing else, the iOS software is renowned forContinue reading
Want to jump straight to the answer? The best screen recording software for most people is OBS Studio or Loom. If there’s anything better than telling employees what to do, it’s showing them. Screen recording software makes it easier than ever to create professional tutorials with minimal effort. With the right tool, you can describeContinue reading
Cloud environments have become a necessity for modern organizations across all industries. But choosing the right cloud computing system for your company size, goals, and infrastructure can be challenging. “Multi-cloud” and “hybrid cloud” are two terms that are often used interchangeably, but they’re not the same. Understanding the key differences and benefits between these cloudContinue reading
CRM (customer relationship management) and CMS (content management systems) are two crucial software tools for managing businesses in the modern era. While the two terms are often confused with each other due to similar acronyms, they’re actually very different and serve two completely different purposes. Once you understand the benefits and advantages of CRM andContinue reading
Our selection for the best Salesforce alternative is HubSpot, as it can successfully fulfill a variety of needs related to CRM (customer relationship management), all at a great price. Click here to try HubSpot for free. Salesforce is a highly popular CRM package, as more than 150,000 businesses rely on it. The Salesforce suite hasContinue reading
Our favorite Dropbox alternative is IDrive because it’s secure, offers top-notch backup services, and comes at an affordable price. Save 25% on a one-year subscription or 50% on the first year of a two-year subscription. Dropbox has been a reliable way for teams to upload and share files for over a decade. The company statesContinue reading
The best TeamViewer alternative is ZohoAssist because it’s easy to use and provides unattended remote access. Save more than 15% by subscribing to one of the yearly subscription plans of ZohoAssist. TeamViewer is a popular software for providing remote support or gaining remote access to a computer. It provides the most efficient remote support services.Continue reading
The Microsoft Office alternative we love the most is Google Workspace because of how easy it is to create, share, and safely store files in the cloud. Try Google Workspace today with a 14-day free trial. Ever since Bill Gates first announced the launch of Microsoft Office back in 1988, the office suite has enjoyedContinue reading
