The need for webinar software picked up during the COVID-19 pandemic, and it remains an important tool for many businesses. Both Zoom and Adobe Connect can fill the gap, enabling remote learning, teaching, and working. Released in 2011, Zoom is a well-known platform for webinars as well as video calls and call recording. Adobe hasContinue reading 
Whether you’re growing your personal brand, showcasing your knowledge, or promoting your business, webinars and webcasts can help you achieve your goal. And while the two terms are often used interchangeably, they’re actually slightly different. A webinar is an online seminar or educational presentation, usually led by a single speaker. Webinars are interactive, which meansContinue reading
Want to jump straight to the answer? The best planner app for most people is Todoist. Planner apps can help you stay organized as an individual and help you plan and manage projects within a team. If you are looking for a sustainable way to create a balance between work and life, a planner appContinue reading
Want to jump straight to the answer? The best sales tools for most people is Salesforce or HubSpot. Sales tools are integral for managing and automating your sales processes. Whether you have trouble with lead generation or onboarding new hires, a sales tool can help you simplify these processes. Investing in a sales tool canContinue reading
Customer relationship management (CRM) software is one of the most important components of any business. It allows businesses to manage their customer relationships, sales, and marketing efforts in one place. Even for small business owners, CRM plays an integral role. It allows business owners to see their customers’ complete purchase history, preferences, and contact informationContinue reading
Disorganized customer service can quickly lead to lost business, dissatisfied consumers, and points against your reputation. To create a positive experience for everyone involved, your team needs a solution that boosts their confidence in handling customer issues while directing customers to the right places. With a contact center or call center, your business gets aContinue reading
Most people refer to a corporate wiki and a knowledge base interchangeably. However, the two types of knowledge management platforms are distinctly different. Furthermore, each option has its pros and cons. We’ve put together this head-to-head comparison to help you decide between investing in a corporate wiki vs. a knowledge base. Corporate Wiki Pros andContinue reading
Want to jump straight to the answer? The best online backup service for most people is IDrive and Backblaze. Finding a reliable online backup service for business or professional use isn’t a choice to be made lightly. If and when the worst occurs—hardware failure or accidental deletion—the peace of mind that comes with a secureContinue reading
Companies use SMS (short messaging service) to have two-way texting conversations with their customers. Texting is a powerful tool, yet SMS marketing strategies often fail because texting gets treated like “just another channel.” It’s not. Texting with a customer is personal, immediate, and disruptive. These can all be good factors, but only if you haveContinue reading
Want to get going right away? Sign up for SimpleTexting and start texting from your laptop today. Texting and cell phones usually go together like peanut butter and jelly. But if you want to leverage the power of text messaging to market your products or services, reach prospects quickly, or alert your workforce to time-sensitiveContinue reading
With distributed workforces the norm, incorporating video into communications with colleagues and customers isn’t just a nicety anymore–it’s a necessity. Recording the most important of these video calls helps you preserve information that can later be reviewed and shared with colleagues, customers, and even prospects. In this guide, I’ll show you how easy it isContinue reading
Whether you attend one online meeting a month or a dozen each week, it’s important to know what to do–and what to avoid–to maximize the success of each call. While online meetings are a lot like in-person meetings, there are some nuances that require you to pivot and up your meeting etiquette game. Don’t worryContinue reading
If you want the answer up front, the best way to host a webinar is with LiveStorm. Hosting a webinar is a little different from hosting a normal video conference. If you’ve never done it before, don’t worry, I’ll walk you through how to host a webinar. There are a number of excellent webinar softwareContinue reading
Want to jump straight to the answer? The best facility management software for most people is Hippo CMMS or FMX. Managing facility operations at scale is a tall task. From work orders to equipment monitoring, scheduling, and more, there are too many aspects to track using spreadsheets or other outdated systems. Facilities management software simplifiesContinue reading
Want to jump straight to the answer? The best learning management system software for most people is Mindflash or SkyPrep. Learning management system (LMS) software are effective eLearning tools that help you educate students, train employees, and create courses with ease. LMS software takes the hassle out of online education by utilizing integrations, advanced analytics,Continue reading
