Compare the Best Business Communication Tools

Our recommendation for the best business communication tool is Nextiva because it’s an ultra-reliable and versatile VoIP phone system that’s packed with business features. Get started now. Gone are the days when businesses rely strictly on phones and email to communicate. Long email chains are tough to follow and often ineffective. With so many organizationsContinue reading

Slack Alternatives and Competitors

Our preferred Slack alternative is Microsoft Teams, as its comprehensive features and third-party integration make it especially ideal for large businesses. Sign up for Microsoft Teams for free.  Slack is a cloud-based instant messaging app designed for the workplace with direct messaging, group messaging, transfer of files, and various other tools. It is widely regardedContinue reading

Call Center KPIs Starter Guide: Learn the Basics

Keep track of your call center KPIs and metrics with Nextiva, using its advanced built-in analytics, dashboard, and reports that provide in-depth insights into call performance. You can get a 30% discount on all plans when you get started today.  Tracking call center key performance indicators (KPIs) simplifies measuring call center efficiency. These KPIs areContinue reading

Multichannel Contact Center Starter Guide: Learn the Basics

Set up your multichannel contact center with Nextiva, a cloud-based option that provides easy access to remote IT and customer support teams. Sign up now and get 30% off on all plans.  Effective customer service involves multiple touchpoints, including voice, social media, SMS, and web. Case in point—customers will engage with three to five differentContinue reading

Applicant Tracking System Starter Guide: Learn the Basics

Streamline your recruiting process today with BambooHR, an intuitive, all-in-one HR software that seamlessly combines application tracking and HR management capabilities. Sign up for a free trial today and try out BambooHR risk-free for seven days.  The typical recruiting process has multiple moving parts, including updating job specifications, preparing recruitment material, sourcing and attracting candidates,Continue reading